Platform Handover & Team Enablement
Price: $925 AUD +GST
Connect your marketing with the tools that power retention_.
Retention lives in the tools beyond your email platform. Loyalty program integration syncs points balances, tier status, and rewards data so you can trigger emails for milestones, expirations, or VIP perks. Review platform connections pull verified social proof into campaigns, building trust through authentic customer voices in post purchase or winback flows. Each integration creates richer context for more relevant messaging across your customer lifecycle.
A Customer Data Platform (CDP) unifies data from every touchpoint, feeding your email program with complete profiles for deeper personalisation. We map data flows between your CDP, loyalty system, reviews, and email platform to enable dynamic content like tailored recommendations, tier based offers, or review requests timed to purchase behaviour. This connected ecosystem drives higher engagement, repeat purchases, and lifetime value by treating customers as individuals across every interaction.